Privacy Policy
Effective Date: September 19, 2024
Introduction
At Mind & Material Studio ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us.
1. Information We Collect & Use
We collect information you provide (contact details, order specifications, uploaded files) and automatic data (IP address, browser info, site usage) to process orders, provide support, improve services, and ensure security.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party providers who help us operate our business (payment processors, shipping companies, etc.)
- Legal Requirements: When required by law, court order, or government regulations
- Business Protection: To protect our rights, property, or safety, or that of our customers
- Consent: With your explicit consent for specific purposes
4. Third-Party Services
We use the following third-party services that may collect information:
- Payment Processing: PayPal, Stripe (for secure payment processing)
- Email Services: For order confirmations and customer communications
- Analytics: To understand website usage and improve user experience
- Hosting: Website hosting and content delivery services
These services have their own privacy policies governing how they handle your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Customer order information is typically retained for 7 years for business and tax purposes.
7. Your Rights and Choices
You may request the removal or correction of your data.
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of material changes by posting the updated policy on our website with a new effective date.
10. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Mind & Material Studio
Email: q@mindandmaterialstudio.com
Phone: 262-496-8740
Address: DeKalb, Illinois
Cookie Policy
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, analyze website usage, and provide personalized content.
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality, security, and session management
- Analytics Cookies: Google Analytics to understand website usage and performance (typically expire after 24 months)
- Marketing Cookies: Social media integration and personalized advertising (with your consent, expire after 90 days to 1 year)
Managing Cookies
You can control cookies through your browser settings or opt out of specific services:
Note: Disabling cookies may affect website functionality and your browsing experience.